Took the car back to have the paint chip fixed. Originally, the saleman proposed that the paint chip be touched up, instead of having the whole panel re-painted. Of course, it was totally unacceptable to me. After about a month of scheduling, re-scheduling, and re-re-scheduling, I finally took the car in on Tuesday. The sales manager took care of the fix and provided me with a loaner car to drive. As I have discussed with him, the panel will be sanded down and repainted.
I pick up the car on Friday 11/11/04. The paint chip is fixed. The car now looks brand new...:-)
Tuesday, November 09, 2004
Monday, October 25, 2004
1000 miles
Took the car out for the first "road trip" to Cleveland to attend my cousin's wedding. It was only a short 150 miles trip but our family decided to stop by Mr. and Mrs. Hrusch house in North Ridgeville. Mr. Hrusch has just endured surgery for his prostate cancer. I hope all is well and wish him quick recovery.
The car was fine for long journey. Lots of space and very little wind noise. I took it to ~ 100mph and it was as stable as anything can be. I am fairly impressed. The only gripe I have regarding the vehicle is the mileage. With premium gas hitting $2.30 a gallon, the car is running about 24 mpg on the highway. I really hope that the mileage will increase as the car aged.
The car was fine for long journey. Lots of space and very little wind noise. I took it to ~ 100mph and it was as stable as anything can be. I am fairly impressed. The only gripe I have regarding the vehicle is the mileage. With premium gas hitting $2.30 a gallon, the car is running about 24 mpg on the highway. I really hope that the mileage will increase as the car aged.
Monday, October 18, 2004
850 miles
Got a call from the service director, Steve, at the dealership. He didn't admit any theft issue in his department. However, he was willing to reimburse me with the camera. I told him that it was ~$399 PLUS a $89 memory card. He agreed to it.
The dealership handled my mishap admirably. I have nothing but praises.
The dealership handled my mishap admirably. I have nothing but praises.
Wednesday, October 13, 2004
600 miles
Took the car in for service yesterday at 10/12/2004. The manager was there so I spoke with him regarding my "outdated" 2004 X-type issue. Of course, he denied the fact that he sold me an outdated vehicle and was not interested in pursuing the issue any further. Therefore, I left disgruntled. Seriously, I didn't expect much from the conversation anyway. At least, I let them know that I was not happy about the purchase. Oh well...
I also wrote up a service for the following:
1) Fix hood alignment
2) Check the "check engine light"
3) Wheel alignment - car pull to the right slightly
4) Humming noise from the steering wheel prior to car start
5) Paint chip at the lower left rear door
Everything was fixed except for the paint chip. It will be handled separately and I have to make another appointment with the dealership. When I drove the car off the lot, however, I noticed that my digital camera is gone!!!!!! I headed back to the dealership and talked to the service manager Duane Thomas. He will look into it. More to follow...
I also wrote up a service for the following:
1) Fix hood alignment
2) Check the "check engine light"
3) Wheel alignment - car pull to the right slightly
4) Humming noise from the steering wheel prior to car start
5) Paint chip at the lower left rear door
Everything was fixed except for the paint chip. It will be handled separately and I have to make another appointment with the dealership. When I drove the car off the lot, however, I noticed that my digital camera is gone!!!!!! I headed back to the dealership and talked to the service manager Duane Thomas. He will look into it. More to follow...
Saturday, October 02, 2004
200 miles
I spoke to Jaguar.com yesterday and was told to handle the situation regarding the knee airbag issue with the dealership. They are essentially a "warranty handling" agency and do not have the authority to pursue the issue further. What a joke!
I also called the Jaguar dealership yesterday and was told by my salesman that he is unaware of the update. Again, what a joke. I think the dealership blatantly sold me an outdated 2004, hoping that I am not going to give them any trouble. Well, obviously, I am not that type of person. Anyway, I left a message on the salesman's VM and see what his response is.
I also called the Jaguar dealership yesterday and was told by my salesman that he is unaware of the update. Again, what a joke. I think the dealership blatantly sold me an outdated 2004, hoping that I am not going to give them any trouble. Well, obviously, I am not that type of person. Anyway, I left a message on the salesman's VM and see what his response is.
Thursday, September 30, 2004
120 miles
Still investigating the validity of the knee air bag as standard features for 2004 2.5X.
Also, the check engine light mysteriously went away. I will drive the car for a few more days before I take it in for service. I don't want to be visiting the dealership for every little problems. I guess I have to realize, and accept that Jaguar doesn't have the same reliability of Acura, which is what I drove for many years.
Also, the check engine light mysteriously went away. I will drive the car for a few more days before I take it in for service. I don't want to be visiting the dealership for every little problems. I guess I have to realize, and accept that Jaguar doesn't have the same reliability of Acura, which is what I drove for many years.
Wednesday, September 29, 2004
Tuesday, September 28, 2004
50 miles
Drove it to work for the first time today.
Problems noted immediately:
1) Check engine light is on (22 mile)
2) Car points to the right. An alignment is needed
3) A mysterious squeak coming from the bottom of the steering wheel
Spoke with insurance company and found that the car will cost ~$400 / 6 months to insure. This is inline with what I assume to pay.
Problems noted immediately:
1) Check engine light is on (22 mile)
2) Car points to the right. An alignment is needed
3) A mysterious squeak coming from the bottom of the steering wheel
Spoke with insurance company and found that the car will cost ~$400 / 6 months to insure. This is inline with what I assume to pay.
Monday, September 27, 2004
16 miles
This is going to be the first blog for this vehicle. I will include the purchasing and the negotiating process when I have time. At this point, I am too busy talking about the new vehicle!!
This blog is intended to be a running documentary for my ownership of the Jag. Therefore, I will detail the service, maintenance, incidents, and others. Hopefully, this blog will be a good record for the vehicle.
First - taking delivery
The process was simple and quick. The dealerships already had all the paper typed and it was ready for me to sign. The salesman walked me through the vehicle, as if I don't know EVERYTHING there is to know about the car!! Hey, I am an informed buyer. :-)
Everything checked out fine, except that there are a couple paint chips on the left rear door that the dealer promised to fix. I drove the car home at 6:00pm.
This blog is intended to be a running documentary for my ownership of the Jag. Therefore, I will detail the service, maintenance, incidents, and others. Hopefully, this blog will be a good record for the vehicle.
First - taking delivery
The process was simple and quick. The dealerships already had all the paper typed and it was ready for me to sign. The salesman walked me through the vehicle, as if I don't know EVERYTHING there is to know about the car!! Hey, I am an informed buyer. :-)
Everything checked out fine, except that there are a couple paint chips on the left rear door that the dealer promised to fix. I drove the car home at 6:00pm.
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